1916 Privacy Policy — Malaysian User Data Protection
This privacy policy explains how 1916 collects, uses, stores, and protects the personal information of users in Malaysia. We are committed to safeguarding your privacy at all times.
What We Collect About You
When you register and use the 1916 platform, we collect certain types of information to ensure the service runs smoothly and securely. The information collected includes:
- Account information: full name, email address, phone number, and hashed password.
- Device and browser information: device type, operating system, IP address, browser used, and other technical data required to optimise display.
- Local payment information: records of deposit and withdrawal transactions in MYR, including the payment methods used such as TNG eWallet and FPX. We do not directly store card numbers or other sensitive financial details.
- Usage data: pages visited, session duration, buttons clicked, and gaming activity for platform improvement purposes.
- Cookies: small files stored on your device to identify sessions and enhance the user experience.
All information collected is strictly for service delivery and the security of your account.
Why This Information Is Needed
1916 uses the information collected solely for legitimate purposes directly related to delivering our services to users. The primary purposes for data use are as follows:
Handles registration, secure login, identity verification, and user password management.
Accurately and securely verifying and recording all MYR deposits and withdrawals.
Analysing usage patterns to improve functionality, speed, and the overall user experience.
Sending important account notifications, active promotions, and service updates.
Cookies, Tracking & Your Controls
Platform 1916 uses cookies and similar tracking technologies to enhance your experience. Cookies are used for:
- Keeping you logged in throughout your active session.
- Remembering the settings and preferences you have saved.
- Analysing how users interact with pages for internal improvement purposes.
You can control or block the use of cookies through your browser settings. However, blocking certain cookies may affect the functionality of some parts of the platform. We do not use cookies to track your activity on other websites outside the 1916 platform.
How Your Data Is Stored and Protected
User data security is a top priority at 1916. All personal information and transaction data are stored on servers protected with high-grade SSL encryption. Access to this data is restricted to only the staff and systems that require it to carry out their service functions.
Data is retained for as long as your account is active or as required to fulfil legal obligations. When you request account closure, data that is no longer needed will be deleted in accordance with our standard procedures within a reasonable timeframe.
In the event of any security incident involving user data, 1916 will take immediate steps to contain the impact and notify affected users as required.
Data Sharing & User Rights
1916 does not sell or rent users' personal information to third parties for marketing purposes. Your data may be shared only in the following limited circumstances:
- Payment service provider that processes MYR deposit and withdrawal transactions on behalf of the platform.
- Legal requirements when required by Malaysian authorities under applicable laws and regulations.
- Fraud prevention in situations where disclosure of information is necessary to protect the security of the platform and other users.
As a user, you have the right to access, correct, or request the deletion of your personal information. Contact the 1916 support team via email to submit any privacy-related requests.
Policy Changes & How to Contact Us
1916 reserves the right to update this privacy policy from time to time in line with developments in Malaysian law or changes to platform operations. The latest update date will be displayed at the top of this page whenever changes are made.
Users are encouraged to review this policy periodically. Continued use of the platform after any changes is considered acceptance of the latest version of the privacy policy.
For any privacy-related enquiries or data management requests, please reach out to our support team:
Your Privacy, Our Responsibility
Your trust in 1916 starts with data security. Register an account with confidence, or visit our FAQ for more information.