Quick Answers
Mobile
MYR Payments
1916 FAQ — All Your Answers in One Place
We've compiled the questions 1916 users in Malaysia ask most. From signing up to keeping your account secure — find your answers quickly below.
How to Register
Login & Password
Mobile Access
Game Types
MYR Deposits & Withdrawals
Account Security
Customer Support
Malay Interface
How to Register
Login & Password
Mobile Access
Game Types
MYR Deposits & Withdrawals
Account Security
Customer Support
Malay Interface
Frequently Asked Questions
1916 is built with Malaysian users in mind. Here are answers to the most common questions we receive from new and existing members.
Browse the Register and fill in the registration form with your username, active email address and password. Then check your email for a verification link and click it to activate your account. The whole process typically takes less than two minutes.
Yes. On the Login, there is a password reset link. Enter your registered email address and we'll send you recovery instructions. If you don't receive the email within a few minutes, check your spam folder or contact 1916 support at [email protected].
Yes, the 1916 platform is fully optimised for mobile. You can access it through any Android or iOS smartphone browser without any issues. For a smoother experience, you can download the official 1916 app from the Download the App.
1916 offers a wide range of gaming options, including live Sports Betting (football, basketball, cricket and more), Live Casino with real dealers, progressive jackpot slots and classic table games. All categories are accessible from a single account.
1916 supports a wide range of local Malaysian payment methods, including online bank transfers (FPX), popular e-wallets such as Touch 'n Go eWallet and GrabPay, and other fast deposit options — all transacted in MYR (RM). The full list is available once you log in to your account.
The minimum deposit at 1916 starts from RM10, making it easy for new users to get started. Maximum limits vary depending on your chosen payment method and account tier. All transactions are processed in MYR for the convenience of local users.
Most withdrawal requests at 1916 are processed within 1 to 3 business days, depending on the payment method and account verification status. Make sure your bank account details are up to date and identity verification is completed to avoid delays.
1916 uses 256-bit SSL encryption to protect all your data and transactions. The platform includes a two-factor authentication (2FA) system, suspicious login activity monitoring and strict account security controls. We recommend using a strong, unique password for your 1916 account.
Yes. The 1916 platform interface is available in Bahasa Melayu, making it easy for Malaysian users to navigate the site and app comfortably. Customer support can also communicate in Bahasa Melayu through the available channels.
You can reach the 1916 support team by email at [email protected]. Support is available around the clock to assist you with any questions relating to your account, transactions, games or other technical issues.
No. Each user is only permitted one active account at 1916. Holding multiple accounts violates the platform's Terms and Conditions and may result in account suspension. If you're having trouble with your existing account, please contact our support team for assistance.
Accounts may be suspended for security reasons or a breach of the terms of use. Contact the 1916 support team by email at [email protected], including your username and account details. Our team will investigate and update you on the next steps as soon as possible.
Quick Navigation
- Registration & Account
- Game Types
- Deposit & Withdrawal
- Account Security
- Mobile Access
- Customer Support
Still Have Questions?
The 1916 support team is here to help you anytime. Reach us by email.
Register NowTips for New 1916 Users
Start your gaming experience right from the very first step.
Complete Your Account Profile
Update your personal details and complete identity verification after registration to speed up the withdrawal process.
Keep an Eye on Active Promotions
Visit the Promotions regularly so you never miss any exclusive offers and bonuses for members.
Responsible Gaming
Set time and budget limits before you play. Read the Responsible Gaming for more information.
Ready to Get Started?
Register a 1916 account today and access all the games, promotions and jackpots waiting for you as a new Malaysian member.